tk00 Terms & Conditions

These Terms and Conditions ("Terms") form a legal agreement between the tk00 platform ("Platform", "Site", "we") and all its users ("you", "user"). By browsing the tk00 website, creating an account, or using any of our services, you agree to be bound by these Terms in full.

These Terms are written for users in Bangladesh. If you disagree with any part of these Terms, please stop using this platform.

tk00 reserves the right to amend, change, or update these Terms at any time. Continuing to use the platform after any changes means you are deemed to have accepted the updated Terms.

To create an account on tk00, you must meet the following eligibility requirements:

• You must be at least 21 years of age.
• You must provide accurate and genuine personal information.
• Each person may operate only one account — creating duplicate accounts is strictly prohibited.
• Accounts may not be created in the name of or on behalf of any third party.
• The mobile number and email address provided at registration must be your own.

Identity Verification (KYC)

tk00 follows an identity verification process to ensure secure transactions. Verification may be done using a National ID (NID), passport, or driving licence. Withdrawal access may be limited until verification is complete.

You are committed to keeping the information provided at registration up to date at all times. Please notify our support team immediately if any of your details change.

The security of your tk00 account is entirely your responsibility. Please keep the following in mind:

• Keep your password and login details completely confidential.
• Never allow any third party to use your account.
• Always log out after using a public or shared device.
• If you notice any suspicious activity on your account, inform us immediately.

The tk00 platform is secured with SSL encryption technology. We are always committed to protecting your personal information and financial transactions.

Deposit Rules

We support the following methods for depositing funds on tk00:

• bKash — Mobile Banking
• Nagad — Mobile Banking
• Rocket — Dutch-Bangla Bank Mobile Wallet
• Upay — Mobile Banking

Withdrawal Rules

Withdrawal requests are generally processed within 10 to 45 minutes. Account identity verification must be completed before withdrawals can be made. Withdrawal amounts must come from the available balance in your account, subject to the fulfilment of any applicable wagering requirements.

Withdrawals are generally processed using the same method used for the deposit. tk00 reserves the right to request additional verification for unusual withdrawal requests.

Fees & Charges

tk00 does not normally charge any processing fee on deposits or withdrawals. However, the relevant payment provider may apply their own charges, which are entirely subject to their own policies.

Welcome Bonus

New members on tk00 have the opportunity to receive a 100% bonus on their first deposit, up to a maximum of ৳20,000. For example:

• Deposit ৳1,000 → Bonus ৳1,000 → Total balance ৳2,000
• Deposit ৳42,000 → Bonus ৳20,000 → Total balance ৳62,000

Wagering Requirements

Wagering requirements must be met before winnings from a bonus can be withdrawn. Wagering requirements are calculated based on the bonus amount only — not on the deposit amount.

General Bonus Terms

• Each account is eligible for the welcome bonus once only.
• Claiming bonuses on multiple accounts from the same IP address or device is prohibited.
• Bonus funds cannot be withdrawn directly — they may only be used for betting.
• tk00 reserves the right to modify or cancel any promotional offer.
• Accounts may be closed if bonuses are claimed through fraudulent means.

The following rules must be followed when playing on tk00:

General Gaming Rules

• All bets are final. A bet that has been confirmed cannot be changed or cancelled.
• tk00 reserves the right to review any result arising from a technical error.
• The outcome of any game will be determined by the server logs of the relevant game provider.
• If a game is interrupted mid-play due to a connection loss, tk00's decision will be final.

Sports Betting Rules

• Bets are accepted before an event starts and, for live betting, while an event is in progress.
• For postponed or cancelled events, the bet amount will be refunded.
• If an official result changes before it is formally announced, the final official result will be used.

Fair Play Policy

tk00 operates on a fair play policy. All slots and casino games are run on Random Number Generator (RNG) technology, which is fully impartial and verifiable.

The following activities are strictly prohibited on the tk00 platform:

• Creating or operating multiple accounts.
• Registering an account using a false identity or forged documents.
• Attempting to hack or gain unauthorised access to the platform's systems or software.
• Placing bets using bots, automated scripts, or any artificial tools.
• Exploiting the bonus system in a fraudulent manner (bonus abuse).
• Harassing or abusing other users.
• Money laundering or conducting any illegal financial activity.
• Any betting connected to match-fixing or manipulation.
• Operating an account on behalf of or for the use of a minor.

All content on the tk00 platform — including logos, designs, text, graphics, software, and other materials — is the intellectual property of tk00 or its licensors and is protected by applicable law.

You are granted limited, non-exclusive use of the platform for personal, non-commercial purposes only. The following activities are strictly prohibited:

• Reproducing, distributing, or modifying any part of the platform.
• Using tk00's logo, brand name, or trademarks without authorisation.
• Attempting to extract the platform's source code or algorithms.

tk00 is committed to providing the highest quality of service, however our liability is limited in the following areas:

• Any loss caused by an internet connection failure.
• Technical issues in the software of a third-party game provider.
• Loss resulting from a user's own negligence in securing their account.
• Service unavailability during unplanned server maintenance.
• Situations arising from financial market fluctuations or regulatory changes.

Under no circumstances will tk00's total liability exceed the current balance in the user's account.

Closure by the User

You may request to close your account at any time by contacting our support team. Please withdraw any remaining balance before closing your account.

Closure by tk00

tk00 may suspend or permanently close an account without prior notice in the following circumstances:

• Breach of any provision of these Terms.
• If fraudulent or suspicious activity is identified.
• Failure to complete identity verification or providing false information.
• Mandatory closure due to legal or regulatory requirements.
• No activity on the account following a prolonged period of inactivity.

tk00 gives the highest importance to the privacy of your personal information. Please read our Privacy Policy for detailed information on how we collect, store and use your data.

By using this platform, you agree that:

• tk00 may process your information to provide services and ensure security.
• Information may be shared with relevant third parties for identity verification purposes.
• Information may be provided to relevant authorities in compliance with legal obligations.

For any complaint or dispute, please contact our support team first. We are always willing to resolve issues in a friendly manner.

Complaints Process

• Contact us via live chat for immediate assistance.
• Send a detailed complaint by email: [email protected]
• After a complaint is received, our team will verify and investigate it.
• Both parties will be informed of the decision in writing.

tk00 believes that recreational gaming should be enjoyable — never a burden. We care about the mental and financial well-being of all our users.

Our Commitment

• Temporary or permanent self-exclusion facility available on user request.
• Option to set daily, weekly or monthly deposit limits.
• Active support in identifying problematic gaming patterns.
• Easy access to information and resources on responsible gaming.

To learn more about responsible gaming, visit our Responsible Gaming page.

tk00 reserves the right to change, modify or update any part of these terms and conditions at any time. Notice will be given on the platform for significant changes. It is your responsibility to review these terms and conditions regularly.

Contact Us

For any questions or comments regarding these terms and conditions, please contact our support team:

• Live Chat: Available 24/7 in Bengali and English
• Email: [email protected]

All communication regarding these terms and conditions and use of the platform is requested to be made through the above channels.